These Terms & Conditions govern your use of the aec365 platform. By registering an account or accessing any part of this website, you confirm that you have read, understood, and agreed to be bound by all provisions set out below.
A plain-English overview of the most important points before you read the full document.
You must be at least 18 years of age to register and use aec365. The platform reserves the right to request proof of age at any time and to close accounts where the age requirement is not met.
Each individual may hold only one registered account on aec365. Duplicate accounts are a breach of these Terms and will result in permanent suspension and forfeiture of any associated balances.
All deposits and withdrawals are processed in Bangladeshi Taka (BDT) via approved channels including bKash, Nagad, Rocket, and Upay. Minimum and maximum transaction limits apply per method.
All bonuses issued by aec365 are subject to specific wagering requirements, validity periods, and game restrictions. Bonus terms are disclosed at the time of each offer and must be met before withdrawal is permitted.
You are solely responsible for keeping your login credentials confidential. aec365 will never ask for your password via email, chat, or phone. Report any suspected unauthorised access immediately to our support team.
Fraud, collusion, use of automated software, money laundering, and any attempt to exploit software errors are strictly prohibited. Violations may result in immediate account closure and referral to relevant authorities.
In these Terms & Conditions, the following definitions shall apply unless the context requires otherwise:
By accessing the aec365 platform in any capacity — whether by browsing without registration, creating an account, depositing funds, placing a bet, or participating in any promotional activity — you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions in their entirety, together with any supplementary policies referenced herein, including the Privacy Policy and Responsible Gaming Policy.
These Terms constitute the entire and exclusive agreement between you and aec365 with respect to your use of the platform. They supersede all prior representations, discussions, undertakings, or agreements between the parties relating to the subject matter herein.
If you are accessing the platform on behalf of a third party or in any professional capacity, you represent and warrant that you have the authority to bind that party to these Terms, and references to "you" shall include that party.
To register and maintain an account on aec365, you must satisfy all of the following eligibility criteria at all times:
aec365 reserves the right to verify eligibility at any point during the account lifecycle. Providing false information to circumvent eligibility requirements is a material breach of these Terms and will result in immediate account closure and forfeiture of any balance held.
Each player is permitted to hold one account only on the aec365 platform. Registration of multiple accounts — whether under the same or different personal details, payment methods, or device identifiers — is a serious breach of these Terms and will result in the suspension of all associated accounts and forfeiture of all balances therein.
During registration, you are required to provide accurate, complete, and current information including, but not limited to, your full legal name, date of birth, residential address, email address, and a valid mobile number capable of receiving OTP verification. You agree to keep this information up to date and to notify aec365 promptly of any changes.
aec365 operates a mandatory Know Your Customer (KYC) verification process. You may be required to submit one or more of the following documents before a withdrawal is processed or at any time aec365 reasonably requests:
aec365 reserves the right to suspend account withdrawals pending completion of KYC verification. Processing times for KYC submissions are typically within 24–48 hours of receipt of all required documents, subject to queue volumes.
You are solely responsible for maintaining the security and confidentiality of your account credentials. aec365 will never contact you to request your password via any channel. If you suspect unauthorised access to your account, you must contact the support team immediately via live chat.
All financial transactions on aec365 are denominated in Bangladeshi Taka (BDT). The platform currently accepts deposits and processes withdrawals via the following approved payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, and Mastercard. Availability of specific payment methods may vary and is subject to change without prior notice.
Deposits: Deposits are credited to your aec365 account balance in real time or within the processing time specified for the selected payment method. aec365 does not charge a fee for standard deposits; however, your payment provider may apply their own transaction charges, for which aec365 accepts no responsibility.
Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to the limits of that method. aec365 aims to process approved withdrawal requests to mobile wallet methods (bKash, Nagad, Rocket) within 15 minutes of approval during normal operating hours. Bank transfer withdrawals may take up to 3 business days depending on the receiving institution.
Conditions applying to all withdrawals:
aec365 does not accept deposits from third parties. Any funds identified as originating from a payment method not registered in the account holder's name will be returned to the source and the account may be suspended pending investigation.
aec365 offers a range of promotional incentives to eligible players, including but not limited to welcome bonuses, reload bonuses, free bet credits, cashback offers, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All promotions are subject to individual offer terms disclosed at the time of the promotion and to the general bonus rules set out in this section.
aec365 reserves the right to modify, suspend, or withdraw any promotion at any time. Changes will be communicated on the platform and will not affect bonuses already accepted and in active use at the time of the change.
By placing a bet or engaging in any casino game on aec365, you acknowledge and accept the applicable game or sports betting rules as displayed within the relevant section of the platform. The following general rules apply across all betting and gaming activity:
The following activities are strictly prohibited on the aec365 platform. Engaging in any of these activities constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of balance, and where applicable, referral to law enforcement authorities:
aec365 is committed to providing a safe and responsible gaming environment. We believe that gambling should remain an enjoyable form of entertainment and never a source of financial or personal harm. The platform provides the following self-management tools accessible directly from within any registered account:
If you are concerned that gambling is negatively affecting your finances, relationships, or mental health, we strongly encourage you to visit our dedicated Responsible Gaming page for further guidance and to contact our support team immediately. All responsible gaming requests are treated with full confidentiality. Players must be 18 years or older to use this platform.
All content available on the aec365 platform — including but not limited to software, source code, game assets, graphics, logos, trademarks, service marks, text, audio, video, user interface designs, and data compilations — is the exclusive property of aec365 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to:
Unauthorised use of aec365 intellectual property may result in civil and/or criminal liability in addition to immediate termination of platform access.
To the fullest extent permitted by applicable law, aec365 shall not be liable to you or any third party for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with your use of the platform, regardless of whether aec365 has been advised of the possibility of such damages. This includes, without limitation:
aec365's total aggregate liability to you in respect of any claim arising out of or in connection with these Terms shall not exceed the total amount of real-money funds deposited by you into your account during the 30-day period immediately preceding the date of the claim.
Nothing in these Terms shall limit or exclude aec365's liability for death or personal injury caused by its own negligence, or for fraud or fraudulent misrepresentation, to the extent that such limitation or exclusion is prohibited by applicable law.
aec365 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of the agreement between you and the platform. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data submitted during registration and KYC verification is used solely for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and the delivery of personalised platform services. aec365 does not sell personal data to third parties for marketing purposes.
All data transmitted between your device and the aec365 platform is protected using industry-standard 256-bit SSL (Secure Socket Layer) encryption. Stored personal data is held on secured servers with access restricted to authorised personnel only.
For full details of how aec365 collects, uses, stores, and protects your personal information, and to understand your data rights, please review the Privacy Policy.
aec365 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time and without prior individual notification to players. Amendments will be posted on this page with an updated effective date. It is your responsibility to review these Terms regularly to remain informed of any changes.
Your continued use of the aec365 platform following the posting of any amendment constitutes your unconditional acceptance of the revised Terms. If you do not agree with any modification, your sole remedy is to discontinue use of the platform and, if applicable, to request closure of your account.
In cases where an amendment materially affects player rights — including but not limited to changes to withdrawal procedures, fee structures, or bonus conditions — aec365 will make reasonable efforts to communicate the change prominently on the platform home page prior to its effective date.
These Terms & Conditions and any dispute or claim arising out of or in connection with them — whether contractual, tortious, or otherwise — shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which aec365 operates, as notified to players from time to time.
Informal Resolution: In the event of a dispute, you agree to first contact the aec365 customer support team via live chat to attempt an informal resolution. The support team will endeavour to respond to and resolve disputes within 5 business days of receipt.
Formal Dispute Process: If an informal resolution cannot be reached, you may submit a formal written complaint to [email protected] with the subject line "Formal Dispute — [Your Username]". aec365 will acknowledge receipt within 2 business days and provide a final written decision within 14 business days of acknowledgement.
Final Decision: The decision issued by aec365 following the formal dispute process is final and binding. You waive any right to further legal action in respect of the subject matter of the dispute once a final decision has been issued, except where such waiver is expressly prohibited by applicable law.
If you have any questions, concerns, or requests relating to these Terms & Conditions, you may contact the aec365 support team through the following channels:
If anything in these Terms is unclear, our support team is available 24/7. You can also explore our FAQ, review our Responsible Gaming page, or head to the casino.
18+ Only aec365 operates as an entertainment platform. Please gamble responsibly.